Privacy Policy

Desevens Digital is committed to protecting your privacy on this "Platform". References to “user”, "you" or "your" in this Privacy Policy refer to the users of this Platform whether or not you access the services available on the Platform or consummate a transaction on the Platform. References to "we", "our" or "us" shall mean Desevens Digital. You provide us with some personal data through our Platforms. The policy describes how we are using it. You can visit and explore our website without having to provide us with personal details. We are committed to ensuring that your privacy is respected, that your personal information is secured and that it is secure.

What information do we collect about you?

We obtain your personal details from you only when you order products or services on our website, when you complete some customer survey, or via cookies. In order for us to successfully deliver your order to you, we collect your personal details as may be needed for the purposes related therein when you place an order on the Platform such as name, address, phone number, or payment information. This information is collected, stored and used on secured servers.

How do we use the information we collect from you?

During check-out, we use the information you provide to process your order: ensuring that orders are shipped successfully on time, keeping you updated about the status of your order and maintaining your account. We collect call data in connection with facilitating this service, including the date and time of the call or SMS message, the telephone numbers of the parties and the nature of the SMS message etc.

We can also gather information to help us to better understand you so that we can enhance (i) your user experience; (ii) assist our customer service and technical support staff; and (iii) put in place processes to avoid fraud and unauthorized usage. Each time you enter the Platform, some information can be collected in an attempt to make the Platform successful and develop the Platform. Such information or data can include, but is not limited to, your IP address, server details and the length of your visit, date, time or intention. We may also provide your Personal Information to third party contractors to help us connect with you or manage the site on behalf of or with us.

To the extent appropriate to provide you with the services on the Platform, we may need to disclose your Personal Details to third parties solely in connection with the purchase, sale and delivery of your order, in accordance with the terms and conditions of that third party.

Cookies and Google Analytics

Our website uses cookies to set you apart from other users of our website. This helps us to give you a great experience when you browse our website and also allows us improve our site.

Cookies are tiny bits of information that your user would be saving when visiting websites. They are expected to make websites operate more effectively or to provide information to the owners of the website. We collect cookies to record various aspects of your visit, and help us provide uninterrupted service to you. This information is kept separately, and is not connected to the personal details you send to us. For more cookie details please visit www.allaboutcookies.org.

We also use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies" (see above). The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. If this website anonymizes IP addresses, your IP address will be truncated by Google within a EU member state or other EEA state before being transmitted to the US. Only in exceptional situations will your full IP address be transmitted to Google servers in the United States and truncated there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can also prevent Google from collecting information (including your IP address) via cookies and processing this information by downloading this browser plugin and installing it: https://tools.google.com/dlpage/gaoptout.

Communication

We may provide email, Device Alerts, SMS, Multimedia Message Service (MMS) or other means of communication to share information about certain promotions or features that the Platform might want to provide, or about our affiliates, subsidiaries, business partners, advertisers and sponsors. You can receive such correspondence when you have registered as a customer to provide you with advertisements of interest regarding goods and services.

Link to Third Party apps and websites

The Platform and any communication that is sent to you can also contain / display ads from third parties and links to other websites or products and services. You understand and accept that, unless explicitly stated, these Apps and Websites are run by third parties and are not managed or associated with or connected with us. This Privacy Policy applies only to this website. You should therefore read the privacy policies of the other websites when using those sites.

Security

We aim to ensure your Personal Information's protection, integrity and privacy, and to protect your Personal Information against unauthorized access or unauthorized modification, disclosure or destruction. We are not liable for any security breach or any actions of any third party receiving your Personal Information. The Services are also connected to several other sites, and as it is beyond our control, we are not / shall not be responsible for their privacy policies or practices; Notwithstanding anything in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your Personal Information where such loss, damage or misuse is due to a Force Majeure Case.