What information do we collect about you?
We obtain your personal details from you only when you order products or services on our website, when you complete some customer survey, or via cookies. In order for us to successfully deliver your order to you, we collect your personal details as may be needed for the purposes related therein when you place an order on the Platform such as name, address, phone number, or payment information. This information is collected, stored and used on secured servers.
How do we use the information we collect from you?
During check-out, we use the information you provide to process your order: ensuring that orders are shipped successfully on time, keeping you updated about the status of your order and maintaining your account. We collect call data in connection with facilitating this service, including the date and time of the call or SMS message, the telephone numbers of the parties and the nature of the SMS message etc.
We can also gather information to help us to better understand you so that we can enhance (i) your user experience; (ii) assist our customer service and technical support staff; and (iii) put in place processes to avoid fraud and unauthorized usage. Each time you enter the Platform, some information can be collected in an attempt to make the Platform successful and develop the Platform. Such information or data can include, but is not limited to, your IP address, server details and the length of your visit, date, time or intention. We may also provide your Personal Information to third party contractors to help us connect with you or manage the site on behalf of or with us.
To the extent appropriate to provide you with the services on the Platform, we may need to disclose your Personal Details to third parties solely in connection with the purchase, sale and delivery of your order, in accordance with the terms and conditions of that third party.
Cookies and Google Analytics
Cookies are tiny bits of information that your user would be saving when visiting websites. They are expected to make websites operate more effectively or to provide information to the owners of the website. We collect cookies to record various aspects of your visit, and help us provide uninterrupted service to you. This information is kept separately, and is not connected to the personal details you send to us. For more cookie details please visit www.allaboutcookies.org.
We may provide email, Device Alerts, SMS, Multimedia Message Service (MMS) or other means of communication to share information about certain promotions or features that the Platform might want to provide, or about our affiliates, subsidiaries, business partners, advertisers and sponsors. You can receive such correspondence when you have registered as a customer to provide you with advertisements of interest regarding goods and services.
Link to Third Party apps and websites